Items may be returned within 14 days and must arrive in their original condition and packaging. Please contact us within three days of receipt to coordinate a return.
Buyer is responsible for return postage. We strongly recommend purchasing tracking and delivery confirmation when returning the item.
For returns sent from outside of the European Union please ship them as "RETURNED MERCHANDISE". Customs clearance fees, duties, and taxes are the responsibility of the buyer and should be arranged with the shipping provider prior to the return.
If an item shipped to you is defective, you may return it within the first 14 days after receipt. We will make necessary repairs to the item and return it to you.
Payment is preferred at the time of order, however, if you wish to pay via installments please contact us prior to checkout and a layaway payment plan can be arranged. The minimum layaway purchase amount is $100. Plan terms are 50% down to hold the item. For orders up to $400, the balance must be paid off within one month. Orders of $400-1000 may be paid off in two months and orders over $1000 may be paid off up to three months. Once the item is completely paid for, it will be shipped.In the case of a layaway cancellation, the balance will be issued as a store credit.
Free Federal Express Worldwide Priority shipping is included with every order. Deliveries take approximately three to five business days for delivery (excluding order processing time).
Delivery time may vary for items held up in customs. Delivery times may also increase during the holiday season.
International customers are responsible for all customs, duties and taxes associated with shipping to their respective countries.
To be environmentally friendly, we do not send packing slips or note cards with orders, however, if you would like a printed packing slip, please make comment in the "note to seller" during checkout and we will gladly include it.